arenalive Terms and Conditions

To register and use arenalive, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Each person may only hold one registered account on the platform — duplicate accounts are not permitted and may result in suspension. If you believe your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on this page.

arenalive is an entertainment platform intended for personal, non-commercial use by registered Filipino players. You agree to use the platform only for its intended purposes and in a manner that complies with all applicable Philippine laws and regulations. You must not attempt to manipulate, exploit, or interfere with any game, feature, or system on the platform in a way that gives you or any other person an unfair advantage. Any use of automated tools, bots, scripts, or third-party software to interact with the platform is strictly prohibited and may result in immediate account termination. You are also prohibited from using the platform to engage in any activity that is fraudulent, abusive, threatening, or harmful to other users or to the integrity of the platform itself. arenalive reserves the right to investigate any suspected breach of these conduct rules and to take appropriate action, including account suspension or permanent closure, without prior notice where circumstances require it.

All transactions on arenalive are conducted in Philippine pesos (PHP). Deposits are credited to your account upon successful confirmation from the relevant payment provider, and you are responsible for ensuring that all payment details you submit are accurate. Withdrawal requests are processed in accordance with the platform's current payout schedule, and processing times may vary depending on the payment method selected. arenalive reserves the right to carry out identity verification checks before processing any withdrawal, and you agree to cooperate fully with any such verification process. Winnings that result from a technical error, system fault, or any form of unauthorised manipulation are not valid and will not be paid out. Any disputes relating to transactions must be raised within 30 days of the relevant transaction date, after which claims may not be considered. The platform does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges independently.

You are solely responsible for keeping your account password secure and for ensuring that no unauthorised person gains access to your account. arenalive strongly recommends that you use a unique, strong password and that you log out of your account after each session, particularly when using a shared or public device. The platform provides responsible gaming tools to help you manage your entertainment activity, including the ability to set personal limits — details of these tools are available on the Responsible Gaming page. If you feel that your use of the platform is becoming problematic, we encourage you to make use of these tools or to contact us directly for assistance. arenalive complies with applicable Philippine regulations regarding player protection and reserves the right to impose limits or restrictions on any account where there is concern about the welfare of the account holder. Players who have self-excluded or been excluded by the platform must not attempt to re-register or access the platform through any other means during the exclusion period.

All content on the arenalive platform — including but not limited to text, graphics, logos, icons, images, game assets, and software — is the property of arenalive or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You must not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the platform's content without prior written permission from arenalive. Any feedback, suggestions, or ideas you submit to the platform may be used by arenalive without any obligation to compensate you or to keep such submissions confidential. Unauthorised use of any platform content may result in account termination and may expose you to legal liability under Philippine law.

arenalive provides the platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of any part of the platform. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control, and arenalive shall not be liable for any loss or inconvenience arising from such unavailability. To the fullest extent permitted by Philippine law, arenalive's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. arenalive is not responsible for any loss of data, loss of profits, or indirect or consequential damages arising from your use of or inability to use the platform. Nothing in these terms limits arenalive's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

arenalive reserves the right to update or modify these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. We will make reasonable efforts to notify registered users of material changes, but it is your responsibility to review these terms periodically to stay informed of any updates. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and may request account closure by contacting us at the details provided below. The most recent version of these terms will always be accessible from the footer of every page on the arenalive platform.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms or your use of the arenalive platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable under Philippine law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. The failure of arenalive to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. These terms constitute the entire agreement between you and arenalive with respect to your use of the platform and supersede all prior agreements, representations, and understandings.